Outage in Skytap

Hosting Degradation in US-East-2

Resolved Major
June 16, 2025 - Started about 15 hours ago - Lasted about 2 hours
Official incident page

Need to monitor Skytap outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Skytap, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating reports regarding an issue related to hosting services in our US-East-2 Region. We are actively investigating this issue and will provide further details regarding symptoms and scope within one hour.
Components affected
Skytap US-East-2 x86 Compute
Latest Updates ( sorted recent to last )
RESOLVED about 13 hours ago - at 06/16/2025 05:04PM

The issue related to hosting services in our US-East-2 Region has now been resolved.

At this time, all of the reported symptoms should now be resolved:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted

If you have a VM reporting an error or issue, please contact Skytap Support (support@skytap.com) for assistance.

MONITORING about 14 hours ago - at 06/16/2025 03:37PM

We have have made preliminary changes to alleviate an issue previously reported hosting services in our US-East-2 Region. Our Engineers continue to work on this issue with high priority.

At this time, all of the reported symptoms should now be alleviated:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)

However, if you have a VM reporting an error or issue, please contact Skytap Support (support@skytap.com) for assistance.

INVESTIGATING about 15 hours ago - at 06/16/2025 03:08PM

We are investigating reports regarding an issue related to hosting services in our US-East-2 Region.

We are actively investigating this issue and will provide further details regarding symptoms and scope within one hour.

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook