Outage in SlimPay

[PRODUCTION] - Delay on processing SEPA payments

Resolved Maintenance
August 09, 2022 - Started about 3 years ago - Lasted 14 minutes
Official incident page

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Outage Details

[EN] Dear customers, We would like to inform you that a delay in the transmission of certain direct debit files of 08 August will cause a delay of up to 2 days in the execution of certain transactions. We apologise for any inconvenience caused. Sincerely yours, The SlimPay team [FR] Chers clients, Nous vous informons qu'un retard dans l'envoi de certains fichiers de prélèvement du 08 aout entraînera un retard pouvant allant jusqu'à 2 jours dans l'exécution de certaines transactions. Nous vous prions de bien vouloir nous excuser pour le désagrément occasionné. Bien à vous, L'équipe SlimPay
Components affected
SlimPay BATCH
Latest Updates ( sorted recent to last )
INVESTIGATING about 3 years ago - at 08/09/2022 09:50AM

[EN]
Dear customers,
We would like to inform you that a delay in the transmission of certain direct debit files of 08 August will cause a delay of up to 2 days in the execution of certain transactions.
We apologise for any inconvenience caused.
Sincerely yours,
The SlimPay team

[FR]
Chers clients,
Nous vous informons qu'un retard dans l'envoi de certains fichiers de prélèvement du 08 aout entraînera un retard pouvant allant jusqu'à 2 jours dans l'exécution de certaines transactions.
Nous vous prions de bien vouloir nous excuser pour le désagrément occasionné.
Bien à vous,
L'équipe SlimPay

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