Outage in smapOne

Problem downloading multiple pdf reports via data access link

Resolved Minor
February 07, 2025 - Started 15 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Who is affected? Everyone who uses external data access links to download of multiple pdf reports for a smap version. Workaround: The Creator of the smap can still download all reports. With the external data access link, each pdf can still be downloaded individually via the detailpage of a data record. We are in the process of solving it as quickly as possible
Components affected
smapOne Platform
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 02/07/2025 03:15PM

This incident has been resolved.

IDENTIFIED 15 days ago - at 02/07/2025 01:16PM

Who is affected?
Everyone who uses external data access links to download of multiple pdf reports for a smap version.

Workaround:
The Creator of the smap can still download all reports.
With the external data access link, each pdf can still be downloaded individually via the detailpage of a data record.

We are in the process of solving it as quickly as possible

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