Outage in smapOne
App issues with code scanner module
Resolved MajorIncident Report
Following a major update to our Code Scanner software, some barcodes are no longer being read correctly. In addition, a few devices are crashing. We are currently working on identifying and fixing the problem.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 09/25/2025 08:01AM
Fix for code scanner brick is live in iOS and Android with AppVersion 25.9.22
INVESTIGATING
about 1 month ago - at 09/23/2025 07:40AM
Following a major update to our Code Scanner software, some barcodes are no longer being read correctly. In addition, a few devices are crashing. We are currently working on identifying and fixing the problem.
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