Outage in SmartThings

SmartThings Platform Degraded Performance

Resolved Minor
July 28, 2022 - Started over 2 years ago - Lasted about 12 hours
Official incident page

IsDown continuously monitors the SmartThings status page and multiple sources to provide up-to-date information. Check back with us for the latest SmartThings uptime status.

Outage Details

We are investigating a possible service disruption. We're looking into it and will provide additional details as they become available.
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 07/29/2022 04:43AM

Corrective action is complete and we are seeing largescale recovery across all services. Full functionality is restored and we are continuing to monitor to ensure system stabilization.

MONITORING over 2 years ago - at 07/29/2022 03:01AM

Corrective action is still on-going and users may experience inconsistent activity when using the app during this time. We are continuing to work to restore functionality for the remaining impacted users and will provide further updates once the corrective action is fully complete.

MONITORING over 2 years ago - at 07/28/2022 11:07PM

We are continuing to see improved performance and are taking corrective action to speed up recovery. During this time some users in the Americas may notice their hubs temporarily offline. We will provide further updates once the corrective action is complete.

MONITORING over 2 years ago - at 07/28/2022 10:57PM

We believe service interruption is resolving for users and we are continuing to monitor the platform to ensure complete resolution.

MONITORING over 2 years ago - at 07/28/2022 10:40PM

We believe service interruption is resolving for users and we are continuing to monitor the platform to ensure complete resolution.

IDENTIFIED over 2 years ago - at 07/28/2022 09:20PM

We're continuing to remediate the service disruption and continue to improve the status of services impacted.

IDENTIFIED over 2 years ago - at 07/28/2022 09:11PM

We're continuing to recover from the service disruption and continue to improve the status of services impacted.

IDENTIFIED over 2 years ago - at 07/28/2022 05:40PM

Some users in the Americas may be experiencing a service disruption. Our cloud services provider is experiencing degraded performance and we are monitoring our systems awaiting a recovery to connectivity.

INVESTIGATING over 2 years ago - at 07/28/2022 05:14PM

We are investigating a possible service disruption. We're looking into it and will provide additional details as they become available.

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