Outage in SmartThings

Potential Issues with ZigBee Functionality With Latest Hub Firmware

Resolved Minor
October 25, 2022 - Started almost 3 years ago - Lasted about 1 month
Official incident page

IsDown continuously monitors the SmartThings status page and multiple sources to provide up-to-date information. Check back with us for the latest SmartThings uptime status.

Outage Details

Some users may experience issues with ZigBee functionality since our last hub firmware update. We are currently preparing a firmware release to resolve the issue, but in the meantime users can reboot their hubs to temporarily regain ZigBee functionality.
Components affected
SmartThings Hubs, Devices, and Automations SmartThings Hubs, Devices, and Automations SmartThings Hubs, Devices, and Automations
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 12/07/2022 09:15PM

This incident has been resolved.

MONITORING almost 3 years ago - at 10/31/2022 08:08PM

Hub firmware version 0.45.11 contains a fix for the Zigbee functionality issue and has been released. We are currently monitoring to ensure affected hubs are operating as expected.

IDENTIFIED almost 3 years ago - at 10/27/2022 10:03PM

Some users may experience issues with ZigBee functionality since our last hub firmware update. We are currently preparing a firmware release to resolve the issue, but in the meantime users can reboot their hubs to temporarily regain ZigBee functionality.

IDENTIFIED almost 3 years ago - at 10/25/2022 08:37PM

Some users may experience issues with ZigBee functionality since our last hub firmware update. We are currently preparing a firmware release to resolve the issue, but in the meantime users can reboot their hubs to temporarily regain ZigBee functionality.

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