Outage in SmartThings

SmartThings Platform Degraded Performance

Minor
October 20, 2025 - Started about 13 hours ago
Official incident page

Incident Report

We are actively working to resolve ongoing impact to SmartThings services due to a third-party service disruption. While we do not have a definitive ETA at this time, our teams are fully engaged and remain committed to restoring full service. We deeply appreciate your patience as we work through this situation. We will continue to provide updates as new information becomes available.
Components affected
SmartThings Developer Tools SmartThings Developer Tools SmartThings Platform APIs SmartThings Mobile App SmartThings Developer Tools SmartThings Hubs, Devices, and Automations SmartThings Hubs, Devices, and Automations SmartThings Hubs, Devices, and Automations SmartThings Mobile App SmartThings Mobile App SmartThings Platform APIs SmartThings Platform APIs

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Latest Updates ( sorted recent to last )
IDENTIFIED about 9 hours ago - at 10/21/2025 03:05AM

We've applied mitigations and are seeing signs of recovery, though the platform issues are not yet fully resolved. We appreciate your patience as we continue to work on a complete fix.

IDENTIFIED about 13 hours ago - at 10/20/2025 10:55PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 13 hours ago - at 10/20/2025 10:48PM

We are actively working to resolve ongoing impact to SmartThings services due to a third-party service disruption. While we do not have a definitive ETA at this time, our teams are fully engaged and remain committed to restoring full service. We deeply appreciate your patience as we work through this situation. We will continue to provide updates as new information becomes available.

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