Outage in Smobilpay

INFO ENEO SMOBILPAY

Resolved Major

September 22, 2026 - Started 15 days ago - Lasted 7 days
Official incident page

Incident Report

Chers partenaires, Le service Eneo Postpaid et Prepaid connaît actuellement une interruption temporaire. Pour plus d'informations ou demande d'assistance, n'hésitez pas à nous contacter via: support@cm.smobilpay.com Cordialement, L'équipe de support Smobilpay

Components affected

Smobilpay ENEO Bills

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Latest Updates ( sorted recent to last )

RESOLVED 8 days ago - at 09/29/2026 01:37PM

This incident has been resolved.

MONITORING 14 days ago - at 09/23/2026 03:10PM

🎉 SMOBILPAY INFO

Dear Team,

The Eneo Postpaid service has now been restored, and transactions are being processed successfully.

Thank you for your patience and continued trust in Smobilpay.

Best regards,
The Smobilpay Support Team

MONITORING 14 days ago - at 09/23/2026 07:36AM

We are continuing to monitor for any further issues.

MONITORING 14 days ago - at 09/23/2026 07:35AM

We are continuing to monitor for any further issues.

MONITORING 15 days ago - at 09/22/2026 01:25PM

Chers partenaires,

Le service Eneo Postpaid et Prepaid connaît actuellement une interruption temporaire.

Pour plus d'informations ou demande d'assistance, n'hésitez pas à nous contacter via:

support@cm.smobilpay.com

Cordialement,
L'équipe de support Smobilpay

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