Outage in SMSPortal

Service Degradation - Telkom Mobile

Resolved Minor

May 13, 2024 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

Telkom Mobile SA is currently experiencing a general outage on their network and as a result SMS delivery towards Telkom Mobile SA is degraded. Please do not resubmit any messages. Type: Network Outage Impact: Customers may experience irregular delivery with inconsistent delivery times when sending to Telkom Mobile SA. We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please contact help@smsportal.com should you require further information or assistance. The SMSPortal Team

Components affected

SMSPortal Africa

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 05/13/2024 03:21PM

After extensive monitoring we believe this issue to be resolved. The affected messages have been resubmitted at no cost to our customers.

INVESTIGATING over 2 years ago - at 05/13/2024 01:08PM

Telkom Mobile SA is currently experiencing a general outage on their network and as a result SMS delivery towards Telkom Mobile SA is degraded. Please do not resubmit any messages.

Type: Network Outage
Impact: Customers may experience irregular delivery with inconsistent delivery times when sending to Telkom Mobile SA.

We appreciate your patience while the operator works to resolve the issue and we will keep you updated.

Please contact help@smsportal.com should you require further information or assistance.

The SMSPortal Team

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