Outage in SMSPortal

Service Degradation - MTN SA

Resolved Minor

July 09, 2026 - Started 19 days ago - Lasted about 7 hours
Official incident page

Incident Report

MTN SA is currently experiencing technical issues on their core network and as a result SMS delivery towards MTN SA is degraded. Please do not resubmit any messages. Type: Mobile Network Operator Impact: Customers may experience irregular delivery with inconsistent delivery times when sending messages to MTN SA. We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please contact help@smsportal.com should you require further information or assistance. The SMSPortal Team

Components affected

SMSPortal Africa

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Latest Updates ( sorted recent to last )

RESOLVED 18 days ago - at 07/09/2026 01:59PM

After extensive monitoring, we believe this issue to be resolved.

MONITORING 19 days ago - at 07/09/2026 08:14AM

We are observing that services have been restored. We will continue to monitor closely while awaiting feedback from MTN SA.

INVESTIGATING 19 days ago - at 07/09/2026 07:25AM

MTN SA is currently experiencing technical issues on their core network and as a result SMS delivery towards MTN SA is degraded. Please do not resubmit any messages.

Type: Mobile Network Operator
Impact: Customers may experience irregular delivery with inconsistent delivery times when sending messages to MTN SA.

We appreciate your patience while the operator works to resolve the issue and we will keep you updated.

Please contact help@smsportal.com should you require further information or assistance.

The SMSPortal Team

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