Outage in SMSPortal

Service Degradation - REST API

Resolved Minor
May 24, 2024 - Started about 1 year ago - Lasted about 3 hours
Official incident page

Need to monitor SMSPortal outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including SMSPortal, and never miss an outage again.
Start Free Trial

Outage Details

We are aware of an issue that caused slower response times on our REST API channel. The issue has been resolved but our team is actively investigating the root cause and will implement preventative measures to ensure the stability of this service moving forward. Incident Summary: Type: REST API Degradation Issue Start Time: 24 May 2024 @ 10:16 (UTC+2) Issue End Time: 24 May 2024 @10:33 (UTC+2) Impact: During the specified timeframe, customers might have experienced increased response times via our REST API endpoints. We understand the inconvenience this may have caused and sincerely apologise for any disruptions to your operations. If you require any further information, assistance, or clarification regarding this incident, please do not hesitate to reach out to our dedicated technical support team at help@smsportal.com. The SMSPortal Team
Components affected
SMSPortal REST
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 05/24/2024 12:03PM

This incident has been resolved.

MONITORING about 1 year ago - at 05/24/2024 09:20AM

We are aware of an issue that caused slower response times on our REST API channel. The issue has been resolved but our team is actively investigating the root cause and will implement preventative measures to ensure the stability of this service moving forward.

Incident Summary:

Type: REST API Degradation
Issue Start Time: 24 May 2024 @ 10:16 (UTC+2)
Issue End Time: 24 May 2024 @10:33 (UTC+2)
Impact: During the specified timeframe, customers might have experienced increased response times via our REST API endpoints.

We understand the inconvenience this may have caused and sincerely apologise for any disruptions to your operations.

If you require any further information, assistance, or clarification regarding this incident, please do not hesitate to reach out to our dedicated technical support team at help@smsportal.com.

The SMSPortal Team

Latest SMSPortal outages

Service Degradation - Core Data Centre - 7 days ago
MTN SA - Delay in Delivery Receipts for Reverse Billed (FTEU) Messages - 29 days ago
Service Degradation - MTC Namibia - 3 months ago
Connectivity Degradation - 3 months ago
Service Degradation - Inbound MOs (Replies) - 7 months ago

Be the first to know when SMSPortal and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook