Outage in SMSPortal

Service Degradation - REST API

Resolved Minor

May 24, 2024 - Started almost 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

We are aware of an issue that caused slower response times on our REST API channel. The issue has been resolved but our team is actively investigating the root cause and will implement preventative measures to ensure the stability of this service moving forward. Incident Summary: Type: REST API Degradation Issue Start Time: 24 May 2024 @ 10:16 (UTC+2) Issue End Time: 24 May 2024 @10:33 (UTC+2) Impact: During the specified timeframe, customers might have experienced increased response times via our REST API endpoints. We understand the inconvenience this may have caused and sincerely apologise for any disruptions to your operations. If you require any further information, assistance, or clarification regarding this incident, please do not hesitate to reach out to our dedicated technical support team at help@smsportal.com. The SMSPortal Team

Components affected

SMSPortal REST

Need to monitor SMSPortal outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 05/24/2024 12:03PM

This incident has been resolved.

MONITORING almost 2 years ago - at 05/24/2024 09:20AM

We are aware of an issue that caused slower response times on our REST API channel. The issue has been resolved but our team is actively investigating the root cause and will implement preventative measures to ensure the stability of this service moving forward.

Incident Summary:

Type: REST API Degradation
Issue Start Time: 24 May 2024 @ 10:16 (UTC+2)
Issue End Time: 24 May 2024 @10:33 (UTC+2)
Impact: During the specified timeframe, customers might have experienced increased response times via our REST API endpoints.

We understand the inconvenience this may have caused and sincerely apologise for any disruptions to your operations.

If you require any further information, assistance, or clarification regarding this incident, please do not hesitate to reach out to our dedicated technical support team at help@smsportal.com.

The SMSPortal Team

Latest SMSPortal outages

Service Degradation - Telkom Mobile SA - 15 days ago

Connectivity Degradation - 5 months ago

Service Degradation - Core Data Centres - 5 months ago

Service Degradation - Core Data Centre - 10 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook