Outage in SMSPortal

Service Degradation - Vodacom SA

Resolved Minor
July 19, 2024 - Started 5 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Vodacom SA is currently experiencing connectivity issues and as a result SMS delivery towards Vodacom SA is degraded. Please do not resubmit any messages. SMSPortal have rerouted all possible traffic in order to limit any impact to customers but please note that Vodacom Reverse Billed (FTEU) messaging is still affected. Type: Network Outage Impact: Customers may experience irregular delivery with inconsistent delivery times when sending Reverse Billed (FTEU) messages to Vodacom SA. We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please contact help@smsportal.com should you require further information or assistance. The SMSPortal Team
Components affected
SMSPortal Africa
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/19/2024 12:38PM

After extensive monitoring, we believe this issue to be resolved.

MONITORING 5 months ago - at 07/19/2024 09:35AM

Services and connectivity have been restored. We will continue to monitor extensively.

INVESTIGATING 5 months ago - at 07/19/2024 09:23AM

Vodacom SA is currently experiencing connectivity issues and as a result SMS delivery towards Vodacom SA is degraded. Please do not resubmit any messages.

SMSPortal have rerouted all possible traffic in order to limit any impact to customers but please note that Vodacom Reverse Billed (FTEU) messaging is still affected.

Type: Network Outage
Impact: Customers may experience irregular delivery with inconsistent delivery times when sending Reverse Billed (FTEU) messages to Vodacom SA.

We appreciate your patience while the operator works to resolve the issue and we will keep you updated.

Please contact help@smsportal.com should you require further information or assistance.

The SMSPortal Team

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