Outage in SMSPortal

Service Degradation - MTN SA

Resolved Minor
September 20, 2024 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

MTN SA is currently experiencing service degradation on their SMSCs. SMSPortal have rerouted all traffic in order to limit any impact to customers. Type: Mobile Network Operator Impact: Customers may experience irregular delivery with inconsistent delivery times when sending messages to MTN SA. We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please contact help@smsportal.com should you require further information or assistance. The SMSPortal Team
Components affected
SMSPortal Africa
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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/20/2024 08:52AM

Services have been restored and MTN SA have confirmed that the issue has been resolved.

INVESTIGATING about 1 year ago - at 09/20/2024 07:02AM

MTN SA is currently experiencing service degradation on their SMSCs. SMSPortal have rerouted all traffic in order to limit any impact to customers.

Type: Mobile Network Operator
Impact: Customers may experience irregular delivery with inconsistent delivery times when sending messages to MTN SA.

We appreciate your patience while the operator works to resolve the issue and we will keep you updated.

Please contact help@smsportal.com should you require further information or assistance.

The SMSPortal Team

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