Outage in SMSPortal

Service Degradation - MTC Namibia

Resolved Minor
March 12, 2025 - Started 7 months ago - Lasted about 6 hours
Official incident page

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Outage Details

We have been informed that MTC Namibia is experiencing network issues. Their team is actively working to restore services as soon as possible. SMSPortal is currently queueing all messages until the issue is resolved. Please do not resubmit any messages as they will be processed once connectivity is restored. Type: Network Outage Issue Start Time: 12 March 2025 @ 09:00 (UTC+2) Impact: Customers may experience irregular delivery with inconsistent delivery times when sending to MTC Namibia. We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please contact help@smsportal.com should you require further information or assistance. The SMSPortal Team
Components affected
SMSPortal Africa
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 03/12/2025 02:32PM

After extensive monitoring we believe this issue to be resolved.

MONITORING 7 months ago - at 03/12/2025 09:52AM

MTC Namibia have informed us that the issue has been resolved. We will continue to monitor extensively.

INVESTIGATING 7 months ago - at 03/12/2025 08:35AM

We have been informed that MTC Namibia is experiencing network issues. Their team is actively working to restore services as soon as possible. SMSPortal is currently queueing all messages until the issue is resolved. Please do not resubmit any messages as they will be processed once connectivity is restored.

Type: Network Outage
Issue Start Time: 12 March 2025 @ 09:00 (UTC+2)
Impact: Customers may experience irregular delivery with inconsistent delivery times when sending to MTC Namibia.

We appreciate your patience while the operator works to resolve the issue and we will keep you updated.

Please contact help@smsportal.com should you require further information or assistance.

The SMSPortal Team

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