Outage in SMSPortal

Service Degradation - MTC Namibia

Resolved Minor

March 12, 2025 - Started about 1 year ago - Lasted about 6 hours
Official incident page

Incident Report

We have been informed that MTC Namibia is experiencing network issues. Their team is actively working to restore services as soon as possible. SMSPortal is currently queueing all messages until the issue is resolved. Please do not resubmit any messages as they will be processed once connectivity is restored. Type: Network Outage Issue Start Time: 12 March 2025 @ 09:00 (UTC+2) Impact: Customers may experience irregular delivery with inconsistent delivery times when sending to MTC Namibia. We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please contact help@smsportal.com should you require further information or assistance. The SMSPortal Team

Components affected

SMSPortal Africa

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 03/12/2025 02:32PM

After extensive monitoring we believe this issue to be resolved.

MONITORING about 1 year ago - at 03/12/2025 09:52AM

MTC Namibia have informed us that the issue has been resolved. We will continue to monitor extensively.

INVESTIGATING about 1 year ago - at 03/12/2025 08:35AM

We have been informed that MTC Namibia is experiencing network issues. Their team is actively working to restore services as soon as possible. SMSPortal is currently queueing all messages until the issue is resolved. Please do not resubmit any messages as they will be processed once connectivity is restored.

Type: Network Outage
Issue Start Time: 12 March 2025 @ 09:00 (UTC+2)
Impact: Customers may experience irregular delivery with inconsistent delivery times when sending to MTC Namibia.

We appreciate your patience while the operator works to resolve the issue and we will keep you updated.

Please contact help@smsportal.com should you require further information or assistance.

The SMSPortal Team

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