Outage in SMSPortal
Connectivity Degradation
Resolved MinorIncident Report
Some customers may have experienced intermittent connectivity issues affecting access to our platform due to an incident on the SEACOM network. While connectivity has since been restored, we are still awaiting further feedback from SEACOM to confirm the root cause.
Type: Connectivity Degradation
Issue Start Time: 24 Oct 2025 @ 12:25 (UTC+2)
Issue End Time: 24 Oct 2025 @ 13:00 (UTC+2)
Impact: Customers may have experienced slower response times or brief interruptions in service.
We’ll continue to closely monitor the situation and work with SEACOM’s engineers to identify and address the underlying cause. Thank you for your patience and understanding.
Please contact help@smsportal.com if you require further information or assistance.
The SMSPortal Team
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 10/24/2025 04:25PM
After extensive monitoring we believe this issue to be resolved.
MONITORING
1 day ago - at 10/24/2025 11:15AM
Connectivity remains stable and we’ll continue to monitor closely over the next few hours.
MONITORING
1 day ago - at 10/24/2025 11:14AM
Some customers may have experienced intermittent connectivity issues affecting access to our platform due to an incident on the SEACOM network. While connectivity has since been restored, we are still awaiting further feedback from SEACOM to confirm the root cause.
Type: Connectivity Degradation
Issue Start Time: 24 Oct 2025 @ 12:25 (UTC+2)
Issue End Time: 24 Oct 2025 @ 13:00 (UTC+2)
Impact: Customers may have experienced slower response times or brief interruptions in service.
We’ll continue to closely monitor the situation and work with SEACOM’s engineers to identify and address the underlying cause. Thank you for your patience and understanding.
Please contact help@smsportal.com if you require further information or assistance.
The SMSPortal Team
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