Use Cases
Software Products MSPs Schools Development & Marketing DevOps Agencies Help Desk
 
Internet Status Blog Pricing Log In Try IsDown for free now

Outage in SMTP

Possible issues affecting Registration flow

Resolved Minor
October 20, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

Incident Report

We have identified an issue that may result in errors for users attempting to create a new account. This is caused by a service outage from a third-party vendor that supports our registration process. The vendor is aware of the problem and is working to determine the root cause and restore service. We are monitoring the situation closely and will provide another update as soon as service is restored.

Questions? Our support team is available 24/7.
US Support: 1-877-705-9362
International Support: 1-613-699-7809
support@smtp.com
Components affected
SMTP Registration Portal

Need to monitor SMTP outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Start monitoring for free
Latest Updates ( sorted recent to last )
3 months ago - at 10/20/2025 09:46AM

We have identified an issue that may result in errors for users attempting to create a new account. This is caused by a service outage from a third-party vendor that supports our registration process. The vendor is aware of the problem and is working to determine the root cause and restore service. We are monitoring the situation closely and will provide another update as soon as service is restored.

Questions? Our support team is available 24/7.
US Support: 1-877-705-9362
International Support: 1-613-699-7809
support@smtp.com

Latest SMTP outages

Public SMTP and webhooks Issue - 3 months ago
Mail processing delay and public API endpoint availability issues - 4 months ago
Partner network availability issues - 5 months ago
Mail delivery delay - 5 months ago
Mail delivery delay - 5 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5420 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook