Outage in SMTP
Complaints issue
Resolved MinorIncident Report
Summary AI Generated
A complaints processing issue affected historical data in the SMTP service's Statistics component for 13.6 hours. While new complaints continued to be processed normally in real time, there was a delay in processing older complaint records. The engineering team investigated and resolved the issue.
We’ve identified a complaints processing issue affecting historical data. At the moment, there is a delay in processing older complaint records, while new complaints continue to be processed in real time without disruption.
The engineering team is actively investigating and working on a resolution.
The engineering team is actively investigating and working on a resolution.
Components affected
SMTP StatisticsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
1 day ago - at 04/27/2026 05:31PM
We’ve identified a complaints processing issue affecting historical data. At the moment, there is a delay in processing older complaint records, while new complaints continue to be processed in real time without disruption.
The engineering team is actively investigating and working on a resolution.
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