Outage in SMTP2GO

Mimecast Delays

Resolved Minor
September 03, 2020 - Started almost 5 years ago - Lasted over 1 year
Official incident page

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Outage Details

We are seeing some delays with emails sent to Mimecast users. It appears Mimecast is sometimes incorrectly producing the error "451 Open relay not allowed". https://community.mimecast.com/docs/DOC-1369#451 We are investigating the issue urgently. However, we would also recommend that recipients contact Mimecast to report the issue as well. Thank you.
Latest Updates ( sorted recent to last )
MONITORING almost 5 years ago - at 09/03/2020 09:00PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING almost 5 years ago - at 09/03/2020 04:50PM

We are seeing some delays with emails sent to Mimecast users. It appears Mimecast is sometimes incorrectly producing the error "451 Open relay not allowed".

https://community.mimecast.com/docs/DOC-1369#451

We are investigating the issue urgently. However, we would also recommend that recipients contact Mimecast to report the issue as well.

Thank you.

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