Outage in SMTP2GO

Investigating database connection issue

Resolved Major
April 04, 2025 - Started about 1 month ago - Lasted 18 minutes
Official incident page

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Outage Details

We are urgently investigating a database connection issue.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/04/2025 12:27AM

The issue stemmed from restrictive access rights to a core database system. This has been resolved and we can confirm email is now flowing as usual.

INVESTIGATING about 1 month ago - at 04/04/2025 12:10AM

We are urgently investigating a database connection issue.

Latest SMTP2GO outages

EU Routing Issue - 5 days ago
Processed Emails - 3 months ago
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