Outage in SMTP2GO

Activity Report: "Processed" Emails

Resolved Minor
October 09, 2025 - Started 22 days ago - Lasted about 8 hours
Official incident page

Incident Report

Some users may observe that their activity reports include messages marked as “processed,” even though these messages have already been successfully delivered. Our team is working on a fix and actively monitoring the results.
Components affected
SMTP2GO Member Dashboard

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Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 10/09/2025 10:46PM

This issue has been resolved. While email delivery remained fully unaffected throughout the incident, we are aware that some emails sent during this time may not reflect the "Delivered" status in the reporting. We apologise for the inconvenience encountered due to this. If you have any questions regarding the status of specific emails, please reach out to our support team.

MONITORING 22 days ago - at 10/09/2025 02:46PM

Some users may observe that their activity reports include messages marked as “processed,” even though these messages have already been successfully delivered. Our team is working on a fix and actively monitoring the results.

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