Outage in SMTP2GO
Delay in email events showing on the Activity page - AU region
Resolved MinorIncident Report
We are currently investigating a reporting delay that may affect some users in the AU region.
Please note that email delivery is unaffected and messages are sending successfully. However, emails on your Activity reporting page may be temporarily stuck at the "Processed" status, even though they have already been delivered to the recipient.
Our team is actively working on a fix for this delay in reporting events and is closely monitoring the results.
Components affected
SMTP2GO Member DashboardTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/21/2025 12:20PM
This incident has been resolved.
MONITORING
6 months ago - at 10/21/2025 03:00AM
The backlog of delayed reporting events is now clearing, and we are continuing to monitor the system closely.
IDENTIFIED
6 months ago - at 10/21/2025 02:04AM
We are currently investigating a reporting delay that may affect some users in the AU region.
Please note that email delivery is unaffected and messages are sending successfully. However, emails on your Activity reporting page may be temporarily stuck at the "Processed" status, even though they have already been delivered to the recipient.
Our team is actively working on a fix for this delay in reporting events and is closely monitoring the results.
Latest SMTP2GO outages
Inbound Server Issue - 10 days ago
Investigating Email Processing Delays (AU Region) - 25 days ago
Network Connectivity Issues - about 2 months ago
Delays sending to Microsoft-hosted domains - about 2 months ago
Activity Page Headers - 2 months ago
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