Outage in SMTP2GO
Subaccounts: Verified Senders Issue
Resolved MinorIncident Report
Some users may be experiencing issues with subaccount management. Our team is currently investigating an error affecting the ability to share verified senders between master accounts and their associated subaccounts.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 11/13/2025 11:28PM
This incident has been resolved.
MONITORING
2 days ago - at 11/13/2025 09:48PM
A fix has been implemented, and we're continuing to monitor. If you encounter any further issues granting subaccounts access to verified sender domains, please reach out to our support team.
INVESTIGATING
2 days ago - at 11/13/2025 03:40PM
Some users may be experiencing issues with subaccount management. Our team is currently investigating an error affecting the ability to share verified senders between master accounts and their associated subaccounts.
Latest SMTP2GO outages
Greylisting Issues with Microsoft/Yahoo - 10 days ago
Greylisting Issues with Microsoft/Yahoo - 11 days ago
Activity Report: "Processed" Emails - about 1 month ago
Delivery Delays (emails held as "Processed") - AU region - about 2 months ago
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