Outage in SMTP2GO

API Error

Resolved Minor
January 12, 2026 - Started about 11 hours ago - Lasted about 3 hours
Official incident page

Incident Report

We’re aware of an API issue when calling api.smtp2go.com/v3/email/send endpoint and the server is sending back an HTTP status Code 500 for certain emails. Our development team is investigating.
Components affected
SMTP2GO API Servers

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Latest Updates ( sorted recent to last )
RESOLVED about 9 hours ago - at 01/12/2026 06:11PM

The underlying service the API uses to send emails had an intermittent fault, causing some communication issues between the services. This issue has now been resolved.

INVESTIGATING about 11 hours ago - at 01/12/2026 03:33PM

We’re aware of an API issue when calling api.smtp2go.com/v3/email/send endpoint and the server is sending back an HTTP status Code 500 for certain emails.

Our development team is investigating.

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