Outage in SMTP2GO
Network Connectivity Issues
Resolved MajorIncident Report
Summary AI Generated
SMTP2GO experienced a system-wide outage affecting their email sending (SMTP service) for 7.2 hours, causing connectivity issues for users. The company provided alternative server endpoints (mail-us.smtp2go.com and mail-eu.smtp2go.com) as a workaround during the incident. The issue was resolved with a implemented fix after monitoring confirmed stability.
We are investigating a system-wide outage. Users may experience connectivity issues. Please try connecting to mail-us.smtp2go.com or mail-eu.smtp2go.com in the meantime.
Components affected
SMTP2GO Email sending (SMTP service)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/03/2026 12:08AM
This incident is now resolved. We apologize for any inconvenience encountered. If you experience issues connecting to our servers, please reach out to our support team for further assistance.
MONITORING
about 2 months ago - at 03/02/2026 10:36PM
A fix has been implemented, and we are continuing to monitor.
INVESTIGATING
about 2 months ago - at 03/02/2026 05:00PM
We are investigating a system-wide outage. Users may experience connectivity issues. Please try connecting to mail-us.smtp2go.com or mail-eu.smtp2go.com in the meantime.
Latest SMTP2GO outages
Inbound Server Issue - 10 days ago
Investigating Email Processing Delays (AU Region) - 25 days ago
Delays sending to Microsoft-hosted domains - about 2 months ago
Activity Page Headers - 2 months ago
Connectivity issues for "mail-au.smtp2go.com" - 3 months ago
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