Outage in SMTP2GO
Processed emails (EU)
Resolved MinorIncident Report
Summary AI Generated
SMTP2GO experienced email delivery delays for 3.1 hours due to a failed server in an older network configuration that lacked easy mitigation options. Affected emails showed as "Processed" in the Activity feed but were not being delivered normally. The issue was resolved by implementing traffic re-routing measures and processing the accumulated email backlog.
We are aware of an issue causing delays in email delivery. Affected emails will appear as "Processed" in the Activity feed. Our development team is investigating and working to resolve the issue.
Components affected
SMTP2GO Email sending (SMTP service)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 06/01/2026 10:35AM
This incident has been resolved.
MONITORING
4 days ago - at 06/01/2026 09:41AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
4 days ago - at 06/01/2026 09:40AM
The issue has been identified as a failed server that did not have an easy mitigation strategy for its failure, as it was part of an older network configuration. Measures have been put in place to re-route traffic and some delays are anticipated while the backlog gets processed. This is not anticipated to be long.
We will have a full review of our strategy around this with the view to eliminate this from happening in the future.
IDENTIFIED
4 days ago - at 06/01/2026 09:18AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
4 days ago - at 06/01/2026 08:48AM
We are continuing to investigate this issue at the highest priority level.
INVESTIGATING
4 days ago - at 06/01/2026 07:31AM
We are aware of an issue causing delays in email delivery. Affected emails will appear as "Processed" in the Activity feed. Our development team is investigating and working to resolve the issue.
Latest SMTP2GO outages
Connection Failures and Delays - about 1 month ago
Processed Emails (AU) - about 1 month ago
Email Delivery Delays - AU Region - about 1 month ago
Inbound Server Issue - about 2 months ago
Investigating Email Processing Delays (AU Region) - 2 months ago
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