Outage in SMTP2GO
"Activity" Reporting Delay: EU Customers
Resolved MinorIncident Report
Summary AI Generated
SMTP2GO's Member Dashboard experienced a 13.3-hour reporting delay affecting EU customers, during which delivery statuses failed to update correctly and emails appeared stuck in a "Processed" state. Emails were successfully delivered throughout the incident despite the inaccurate dashboard reporting. The issue was resolved, with support available for any customers still seeing incorrect statuses.
European users may experience a delay in delivery statuses being updated in the dashboard. Our developers are currently working on a fix. Please rest assured that the emails have been delivered successfully despite the delayed status updates.
Components affected
SMTP2GO Member DashboardTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 08/19/2026 06:01AM
This incident has been resolved. If you still have emails showing as "Processed" only, please reach out to our support team who can assist further.
INVESTIGATING
9 days ago - at 08/18/2026 04:47PM
European users may experience a delay in delivery statuses being updated in the dashboard. Our developers are currently working on a fix. Please rest assured that the emails have been delivered successfully despite the delayed status updates.
Latest SMTP2GO outages
Delivery Delays – Emails Held as “Processed” - about 4 hours ago
Delay in Processing/Delivery of Emails - about 1 month ago
Messages Queued as 'Processed' - about 2 months ago
SMS messages marked as "Sending" - 2 months ago
Processed emails (EU) - 3 months ago
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