Outage in SMTP2GO
Investigating Email Processing Delays (AU Region)
Minor
March 31, 2026 - Started about 8 hours ago
Official incident page
Official incident page
Incident Report
We are investigating an issue causing delays in email delivery in the AU region. These emails will appear as "Processed" on the "Reports > Activity" page. Our engineering team is currently working to identify the root cause and restore normal processing speeds as quickly as possible.
Components affected
SMTP2GO Email sending (SMTP service)Need to monitor SMTP2GO outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
MONITORING
about 1 hour ago - at 04/01/2026 05:28AM
A resolution has been implemented and we're continuing to monitor. While the backlog of "Processed" emails is clearing, clients may notice a temporary delay in event updates (such as the "Delivered" status) appearing in the Activity page reporting. These records are being processed and will be fully updated shortly.
IDENTIFIED
about 5 hours ago - at 04/01/2026 02:09AM
A preliminary fix is being implemented and the backlog of processed email is being worked through.
IDENTIFIED
about 7 hours ago - at 03/31/2026 11:58PM
The issue has been identified, and a fix is being implemented.
INVESTIGATING
about 8 hours ago - at 03/31/2026 11:08PM
We are investigating an issue causing delays in email delivery in the AU region. These emails will appear as "Processed" on the "Reports > Activity" page. Our engineering team is currently working to identify the root cause and restore normal processing speeds as quickly as possible.
Latest SMTP2GO outages
Network Connectivity Issues - 30 days ago
Delays sending to Microsoft-hosted domains - about 1 month ago
Activity Page Headers - about 2 months ago
Connectivity issues for "mail-au.smtp2go.com" - about 2 months ago
Delivery Delays - 2 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
