Outage in SMTP2GO
"Activity" Reporting Delay
Resolved MajorIncident Report
Summary AI Generated
SMTP2GO's Member Dashboard experienced a 7.3-hour reporting delay where delivered emails were incorrectly displayed as "Processed" in users' Activity feeds. The development team investigated, implemented a fix, and monitored results before fully resolving the incident. Users encountering any remaining "Processed" status emails were directed to contact support.
Users may notice that delivered emails are currently displaying as “Processed” within their Activity feeds. Our development team is actively investigating the issue and working to identify the cause
Components affected
SMTP2GO Member DashboardTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 09/23/2026 11:39PM
This incident has been resolved. If you encounter any emails displaying as “Processed” only moving forward, please reach out to our support team for assistance.
MONITORING
12 days ago - at 09/23/2026 09:13PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
12 days ago - at 09/23/2026 04:24PM
Users may notice that delivered emails are currently displaying as “Processed” within their Activity feeds. Our development team is actively investigating the issue and working to identify the cause
Latest SMTP2GO outages
Connectivity Issues - 4 days ago
Connection issues and 'processed' emails - 5 days ago
Issues connecting to mail.smtp2go.com - 5 days ago
Email Delivery Delays - AU Region - 6 days ago
Email Delivery Delays - AU Region - 6 days ago
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