Outage in SMTP2GO
Connectivity issues
Resolved MinorIncident Report
Summary AI Generated
SMTP2GO's SMTP email sending service experienced timeouts and intermittent connection issues for approximately 6.6 hours. The root cause was traced to frontend database performance, prompting the team to deploy efficiency improvements and additional changes. Service stabilized following these fixes, with no further connectivity issues reported.
Some customers are experiencing timeouts and intermittent connection issues. We have deployed a planned frontend database speed improvement and are actively monitoring performance while continuing to investigate.
Components affected
SMTP2GO Email sending (SMTP service)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 09/25/2026 09:47PM
Our team has implemented several changes to improve frontend database efficiency and overall performance. Service has stabilized, and we are no longer seeing the timeouts or intermittent connection issues previously reported.
We will continue to monitor performance closely.
IDENTIFIED
10 days ago - at 09/25/2026 03:14PM
Some customers are experiencing timeouts and intermittent connection issues. We have deployed a planned frontend database speed improvement and are actively monitoring performance while continuing to investigate.
Latest SMTP2GO outages
Connectivity Issues - 4 days ago
Connection issues and 'processed' emails - 5 days ago
Issues connecting to mail.smtp2go.com - 5 days ago
Email Delivery Delays - AU Region - 6 days ago
Email Delivery Delays - AU Region - 6 days ago
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