Outage in SmugMug
Stats are processing slowly
Resolved MinorIncident Report
Stats are processing slowly. Our engineers are investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 01/18/2024 08:03PM
This incident has been resolved. Stats are within 24 hours of real-time.
IDENTIFIED
almost 2 years ago - at 01/17/2024 11:13PM
The backlog has not processed as fast as expected; there remains about 36 hours worth of catch up to go. Stats should be fully back to normal by midday Friday.
IDENTIFIED
almost 2 years ago - at 01/16/2024 09:27AM
Stats from previous days are about halfway through processing and should be fully back to normal later today (Tuesday 1/16).
IDENTIFIED
almost 2 years ago - at 01/15/2024 07:42PM
Our stats are now filling in for previous days. We'll provide another update tonight with a progress report.
IDENTIFIED
almost 2 years ago - at 01/15/2024 06:20PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
almost 2 years ago - at 01/15/2024 05:39PM
Stats are processing slowly. Our engineers are investigating this issue.
Latest SmugMug outages
Site unavailable - AWS cloud outage - 5 days ago
Images loading slowly - 4 months ago
Blip in how some pages are loading - 4 months ago
Images loading slowly - 8 months ago
Uploads processing slowly - over 1 year ago
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