Outage in SmugMug

Uploads processing slowly

Resolved Minor
July 24, 2024 - Started 5 months ago - Lasted about 3 hours
Official incident page

IsDown continuously monitors the SmugMug status page and multiple sources to provide up-to-date information. Check back with us for the latest SmugMug uptime status.

Outage Details

Uploads are processing slowly. Our team is working on a fix.
Components affected
SmugMug Uploads
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/25/2024 12:32AM

All uploaded images have now been processed.

MONITORING 5 months ago - at 07/25/2024 12:27AM

The fix has proven to be working and accepted uploads have been processing rapidly, we are just waiting for all queues to drain.

MONITORING 5 months ago - at 07/25/2024 12:26AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 5 months ago - at 07/24/2024 11:48PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 5 months ago - at 07/24/2024 09:13PM

Uploads are processing slowly. Our team is working on a fix.

Latest SmugMug outages

Images loading slowly - 10 months ago
Stats are processing slowly - 11 months ago

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