What is SmugMug current status?

SmugMug is currently operational. You can check SmugMug status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check SmugMug status?

You can use IsDown service or go to SmugMug official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when SmugMug is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when SmugMug has issues. SmugMug official status page might also offer notification options such as email, SMS, or Slack.

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Is SmugMug Down? Check current status

Q: Is SmugMug down today?

SmugMug was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the SmugMug status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest SmugMug outages, issues and problems' at the top of the page.

Check if SmugMug is down, official outages, user-reported issues, and outages map.

Current SmugMug status

SmugMug is working normally

Updated from SmugMug official status page 3 minutes 1 seconds ago

SmugMug service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally

Possible Incident

Confirmed Outage

View SmugMug Reports Map

SmugMug recent outages and downtime history

IsDown has tracked 84 incidents since started monitoring SmugMug status in February 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official SmugMug outages and also issues that we're started by a spike in crowdsource reports.

Date	Incident	Duration
Oct 20, 2025 03:17 AM EDT	Major Site unavailable - AWS cloud outage We’re sorry! SmugMug is temporarily unavailable due to a major issue affecting Amazon Web Service...	about 11 hours
Jul 09, 2025 01:34 PM EDT	Major Images loading slowly Images are loading more slowly than usual. Our engineers are on the case.	about 1 hour
Jul 09, 2025 12:30 PM EDT	Major Blip in how some pages are loading We're experiencing problems with how some website pages are displaying. We're getting to the bott...	38 minutes
Feb 16, 2025 08:27 PM EST	Minor Images loading slowly Images are loading more slowly than usual. Our engineers are on the case.	about 1 hour
Jul 24, 2024 05:13 PM EDT	Minor Uploads processing slowly Uploads are processing slowly. Our team is working on a fix.	about 3 hours
May 24, 2024 03:13 PM EDT	Minor Add-to-cart failing in some browsers Add-to-cart is failing in some browser configurations. Our engineers are on the case and will hav...	20 minutes
Mar 18, 2024 02:21 PM EDT	Minor Sitemap xml files unavailable Sitemap xml files are temporarily unavailable. Our teams are working on a fix.	about 22 hours
Feb 14, 2024 04:22 AM EST	Minor Images loading slowly Images are loading more slowly than usual. Our engineers are on the case.	19 minutes
Feb 07, 2024 04:19 PM EST	Major Some Source images not processing We are currently investigating this issue.	about 1 hour
Jan 15, 2024 12:39 PM EST	Minor Stats are processing slowly Stats are processing slowly. Our engineers are investigating this issue.	3 days

User comments about SmugMug status

See what users are saying about SmugMug issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

5 days ago

Amy - unable to access my website.
5 days ago

Adam - Unable to access my website or download photos using the app..
19 days ago

Gallery not loading.
2 months ago

Charity - It says there is an error when I try to make an account.
4 months ago

Wes - Images are not loading on zoom view preview. They stay black but look fine when scrolling through the gallery itself..
4 months ago

W - Refreshed/open a new page and it's stuck loading with no end in sight..
4 months ago

Becky - My website, hosted through smugmug, is not coming up on my computer, phone, or a friend's phone. The URL is www.bloomphoto.com.
5 months ago

David - Recipients only get Code 404 no pictures.
7 months ago

Tasha - I cannot log in or access my public shared galleries.
8 months ago

Stefano - Web site stays LOADING forever. I used Windows 11, with EDGE, and CHROME to no avail. Further, sometimes if I did get connected, The ORGANIZE function was not working, not responding to clicks. This has been going on for at least 1 week..
8 months ago

Anne - Yesterday, there seemed to be a problem with views. Today, 27 February 2025, only 9 views all day. Previous two days, views were up around 5,500.I know views vary, lol, but today especially seems stuck. Thanks!.
8 months ago

M - I cannot open the search section.
8 months ago

Kathy - Smugmug servers are not responding and my website keeps crashing or spinning trying to load. MAJOR ISSUE..
8 months ago

Joanne - I created a new photo gallery Viking Star, Iconic Western Mediterranean Cruise. The entire gallery is messed up. Please help..
11 months ago

Grant - All of my galleries are present but when wishing to view onsite I get a 404 error.
about 1 year ago

Charlene - Upload too long. Still processing.
over 1 year ago

Lakshmi - My whole website evaporated.
over 1 year ago

Dave - Cannot access anything on smugmug.com domain.
over 1 year ago

Jeff - Uploading from LR to Smugmug is now hung up for the last half hour. Task manager shows 0 network traffic..

SmugMug components or services current status

Component	Status
Photos/Videos	OK
Search	OK
Support & Help Pages	OK
Uploads	OK
Web	OK

Photo and video storage service that allows users to upload, organize, and share their media content online.

Monitoring SmugMug since February 2021

Tracking 5 SmugMug services and regions

Need help? Try here:
Reach out in social media at X account.
Support at website.
Check their status page.

4 incidents in 2025

Frequently Asked Questions

Is SmugMug down today?

SmugMug isn't down. You can check SmugMug status and incident details on the top of the page. IsDown continuously monitors SmugMug official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current SmugMug status?

SmugMug is currently operational. You can check SmugMug status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a SmugMug outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is SmugMug down today or just slow?

Currently there's no report of SmugMug being slow. Check on the top of the page if there are any reported problems by other users.

How are SmugMug outages detected?

IsDown monitors the SmugMug official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is SmugMug having an outage right now?

SmugMug last outage was on October 20, 2025 with the title "Site unavailable - AWS cloud outage"

How IsDown compares to DownDetector when monitoring SmugMug?

IsDown and DownDetector help users determine if SmugMug is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about SmugMug's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.