SmugMug status. Is SmugMug down right now?
SmugMug status updated a few minutes ago
Is SmugMug down?
SmugMug is working normally
IsDown last checked SmugMug status on at . We've received 0 user reports in the past 24 hours.
Monitoring since Feb 2021
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87 incidents caught
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5 components tracked in real-time
SmugMug service health over the last 24 hours
This chart shows the number of user-reported issues for SmugMug service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
SmugMug Outage Map
See where users report SmugMug is down. The map shows recent SmugMug outages from around the world.
SmugMug Outage Map
Recent SmugMug outage reports
See what users report when SmugMug is down and how SmugMug outages affect them.
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can't access any smugmug sites on my pc (chrome), I get error message 502 Bad Gateway.
Downtime health for the last 90 days
In the last 90 days, SmugMug had 2 incidents with a median duration of 4 hours 44 minutes.
2
Incidents
0
Major Outages
2
Minor Incidents
4
hour
Median Resolution
Latest SmugMug outages detected by IsDown
Check SmugMug status history below. IsDown detects when SmugMug is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
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Pages are loading more slowly than usual. Our engineers are on the case.
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Dec 21, 2025 at 10:08 PM UTC
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about 2 hours |
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We are aware of a current problem with the SmugMug plug-in for Adobe Lightroom Classic where sett...
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Oct 29, 2025 at 08:39 AM UTC
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about 8 hours |
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We’re sorry! SmugMug is temporarily unavailable due to a major issue affecting Amazon Web Service...
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Oct 20, 2025 at 07:17 AM UTC
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about 11 hours |
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Images are loading more slowly than usual. Our engineers are on the case.
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Jul 09, 2025 at 05:34 PM UTC
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about 1 hour |
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We're experiencing problems with how some website pages are displaying. We're getting to the bott...
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Jul 09, 2025 at 04:17 PM UTC
IsDown detected 13 minutes before official update
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38 minutes |
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Images are loading more slowly than usual. Our engineers are on the case.
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Feb 17, 2025 at 01:27 AM UTC
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about 1 hour |
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Uploads are processing slowly. Our team is working on a fix.
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Jul 24, 2024 at 09:13 PM UTC
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about 3 hours |
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Add-to-cart is failing in some browser configurations. Our engineers are on the case and will hav...
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May 24, 2024 at 07:13 PM UTC
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20 minutes |
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Sitemap xml files are temporarily unavailable. Our teams are working on a fix.
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Mar 18, 2024 at 06:21 PM UTC
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about 22 hours |
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Images are loading more slowly than usual. Our engineers are on the case.
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Feb 14, 2024 at 09:22 AM UTC
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19 minutes |
SmugMug Components Status
Check if any SmugMug component is down. View the current status of 5 services and regions.
| Component | Status |
|---|---|
| Photos/Videos | OK |
| Search | OK |
| Support & Help Pages | OK |
| Uploads | OK |
| Web | OK |
