Outage in SMX Secure Cloud Solutions
SMX admin portal not displaying inbound or outbound mail logs
Resolved MinorIncident Report
We are aware of an issue where mail search data is not populating in the SMX admin portal.
We are investigating a fix and will provide updates as they come to hand
Components affected
SMX Secure Cloud Solutions SMX PortalTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 09/04/2024 10:33PM
This incident is now resolved
MONITORING
over 1 year ago - at 09/04/2024 10:18PM
We have restarted some services at the back end, and both inbound and outbound mail search now displays the expected data.
We will continue to monitor throughout the day.
INVESTIGATING
over 1 year ago - at 09/04/2024 09:14PM
We are continuing to investigate this issue, we can however confirm that mail flow, Smart Rules, and any policy sets are unaffected.
The issue seems to be limited to how data is being displayed.
INVESTIGATING
over 1 year ago - at 09/04/2024 08:35PM
We are aware of an issue where mail search data is not populating in the SMX admin portal.
We are investigating a fix and will provide updates as they come to hand
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