Outage in Snapdocs

Intermittent Latency

Resolved Minor

June 30, 2026 - Started 25 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are aware that there is some intermittent latency for some users on Snapdocs. Our team is actively working to resolve the issue and restore full functionality. Thank you for your patience.

Components affected

Snapdocs Mobile Notary Snapdocs Closings

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Latest Updates ( sorted recent to last )

RESOLVED 25 days ago - at 06/30/2026 07:33PM

This incident has been resolved.

MONITORING 25 days ago - at 06/30/2026 06:21PM

A fix has been implemented and we are monitoring the results across platform functionality.

IDENTIFIED 25 days ago - at 06/30/2026 06:15PM

Our team has identified the cause to the platform latency and we making adjustments to reinforce platform stability.

INVESTIGATING 25 days ago - at 06/30/2026 05:24PM

We are seeing improvements across the platform but aware that there is still some intermittent latency for some users on Snapdocs. Our team is actively working to resolve the issue and restore full functionality. Thank you for your patience.

INVESTIGATING 25 days ago - at 06/30/2026 04:17PM

We are aware that there is some intermittent latency for some users on Snapdocs. Our team is actively working to resolve the issue and restore full functionality. Thank you for your patience.

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