A fix has been implemented and we are monitoring the results.
We have identified a fix, new events should be showing properly, older events may still be unavailable for a period while our servers update
We are aware of an issue affecting camera event media in the Control4 app. When accessing recorded camera events through the History experience, users may see a message stating "Media for this event is processing and will be available soon." Live camera streams are not affected by this issue.
Our engineering team has identified the area of impact and is actively working toward a resolution. More details will follow.
Thanks,
Your Snap One Engineering team
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with