Outage in SnapStream

Comcast service disruption - Hurricane Nicholas

Resolved Major
September 14, 2021 - Started about 4 years ago - Lasted 7 months
Official incident page

Incident Report

A fix has been implemented and we are monitoring the results.

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Latest Updates ( sorted recent to last )
IDENTIFIED about 4 years ago - at 09/15/2021 02:01PM

Comcast services are still disrupted at our facilities and we are actively pursuing a resolution with their technical team. The next update will be 11:00 am CST today. We apologize for the inconvenience.

IDENTIFIED about 4 years ago - at 09/14/2021 11:45PM

We are monitoring the situation very closely. The latest update from Comcast is that a resolution should come on or before 8:30 pm CST.

MONITORING about 4 years ago - at 09/14/2021 11:38PM

A fix has been implemented and we are monitoring the results.

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