Outage in Snowflake

AZURE - US West2 - Snowflake Data Warehouse (Database): MI-20220512

Resolved Minor
May 12, 2022 - Started over 2 years ago - Lasted about 6 hours
Official incident page

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Outage Details

Current status: We're investigating a potential issue with Snowpipe (Data Ingestion). We'll provide an update within 60 minutes or remove this message if we determine that there is no service issue.
Latest Updates ( sorted recent to last )
IDENTIFIED over 2 years ago - at 05/12/2022 07:25PM

Current status: We're continuing to coordinate with our third-party service provider to develop and implement a fix to restore service. We'll provide another update within 4 hours.

Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features between approximately 06:05 PT and 06:25 PT. There was a second period of impact between approximately 06:35 PT and 06:40 PT, and a third period of impact between approximately 09:50 PT and 10:05 PT.

Incident start time: 06:05 PT May 12, 2022

IDENTIFIED over 2 years ago - at 05/12/2022 05:10PM

Current status: We've identified an issue with a third-party service provider, and we're coordinating with the provider to develop and implement a fix to restore service. We'll provide another update within 2 hours.

Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features between approximately 06:05 PT and 6:25 PT. There was a second period of impact between approximately 06:35 PT and 6:40 PT, and a third period of impact between approximately 9:50 PT and 10:05 PT.

Incident start time: 06:05 PT May 12, 2022

INVESTIGATING over 2 years ago - at 05/12/2022 03:24PM

Current status: We're continuing to investigate to determine the source of the issue. We'll provide another update within 2 hours.

Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features between approximately 06:05 PT and 6:25 PT. There was a second period of impact between approximately 06:35 PT and 6:40 PT.

Incident start time: 06:05 PT May 12, 2022

INVESTIGATING over 2 years ago - at 05/12/2022 02:22PM

Current status: We've confirmed that this issue impacts service, and we're continuing to investigate to determine the source of the issue. We'll provide another update within 60 minutes.

Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features between approximately 06:05 PT and 6:25 PT. There was a second period of impact between approximately 06:35 PT and 6:40 PT.

Incident start time: 06:05 PT May 12, 2022

INVESTIGATING over 2 years ago - at 05/12/2022 01:25PM

Current status: We're investigating a potential issue with Snowpipe (Data Ingestion). We'll provide an update within 60 minutes or remove this message if we determine that there is no service issue.

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