AWS - Europe (London): MI-20220710

Current status: We've coordinated with our third-party service provider to implement the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.

Customer experience: Snowflake Engineering mitigated the issue by isolating the affected availability zone at 12:16 PT. Customers hosted in the specified regions may have seen delays with resuming warehouses from 10:40 PT to 12:16 PT.

Incident start time: 10:40 PT July 10, 2022

Incident end time: 13:40 PT July 10, 2022

Current status: We've identified an issue with a third-party service provider, and we're coordinating with the provider to develop and implement a fix to restore service. We'll provide another update within 2 hours.

Customer experience: Snowflake Engineering has mitigated the issue by isolating the affected availability zone at 12:16 PT. Customers hosted in the specified regions may have seen delays with resuming warehouses from 10:40 PT to 12:16 PT.

Incident start time: 10:40 PT July 10, 2022

Current status: We've identified an issue with a third-party service provider, and we're coordinating with the provider to develop and implement a fix to restore service. We'll provide another update within 2 hours.

Customer experience: Snowflake Engineering has mitigated the issue by isolating the affected availability zone at 12:16 PT. Customers hosted in the specified regions may have seen delays with resuming warehouses from 10:40 PT to 12:16 PT.

Incident start time: 10:40 PT July 10, 2022

Current status: We're investigating an issue with Snowflake Data Warehouse (Database). We'll provide an update within 60 minutes.

Customer experience: Customers hosted in the specified regions may be unable to resume virtual warehouses.

Incident start time: 10:40 PT July 10, 2022