Outage in Snowflake

5 Deployments Affected: MI-20220831

Resolved Minor
August 31, 2022 - Started about 2 years ago - Lasted about 8 hours
Official incident page

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Outage Details

Current status: We're investigating an issue with Snowflake Data Warehouse (Database). We'll provide an update within 60 minutes. Customer experience: Customers hosted in the specified regions may experience delays while attempting to execute queries. Affected customers may encounter query failures. Incident start time: 17:00 PT August 30, 2022
Latest Updates ( sorted recent to last )
MONITORING about 2 years ago - at 09/01/2022 07:52AM

Current status: We've coordinated with our third-party service provider to implement the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.

Customer experience: Customers hosted in the specified regions may have experienced delays while attempting to execute queries. Affected customers may encounter query failures.

Incident start time: 17:00 PT August 30, 2022

Incident end time: 17:00 PT August 31, 2022

MONITORING about 2 years ago - at 09/01/2022 07:49AM

Current status: We've coordinated with our third-party service provider to implement the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.

Customer experience: Customers hosted in the specified regions may have experienced delays while attempting to execute queries. Affected customers may encounter query failures.

Incident start time: 17:00 PT August 30, 2022

IDENTIFIED about 2 years ago - at 09/01/2022 04:23AM

Current status: We're continuing to coordinate with our third-party service provider to develop and implement a fix to restore service. We'll provide another update within 4 hours.

Customer experience: Customers hosted in the specified regions may experience delays while attempting to execute queries. Affected customers may encounter query failures.

Incident start time: 17:00 PT August 30, 2022

IDENTIFIED about 2 years ago - at 09/01/2022 02:22AM

Current status: We're continuing to coordinate with our third-party service provider to develop and implement a fix to restore service. We'll provide another update within 2 hours.

Customer experience: Customers hosted in the specified regions may experience delays while attempting to execute queries. Affected customers may encounter query failures.

Incident start time: 17:00 PT August 30, 2022

IDENTIFIED about 2 years ago - at 09/01/2022 01:24AM

Current status: We're continuing to coordinate with our third-party service provider to develop and implement a fix to restore service. We'll provide another update within 60 minutes.

Customer experience: Customers hosted in the specified regions may experience delays while attempting to execute queries. Affected customers may encounter query failures.

Incident start time: 17:00 PT August 30, 2022

IDENTIFIED about 2 years ago - at 09/01/2022 12:24AM

Current status: We've identified an issue with a third-party service provider, and we're coordinating with the provider to develop and implement a fix to restore service. We'll provide another update within 60 minutes.

Customer experience: Customers hosted in the specified regions may experience delays while attempting to execute queries. Affected customers may encounter query failures.

Incident start time: 17:00 PT August 30, 2022

INVESTIGATING about 2 years ago - at 08/31/2022 11:25PM

Current status: We're investigating an issue with Snowflake Data Warehouse (Database). We'll provide an update within 60 minutes.

Customer experience: Customers hosted in the specified regions may experience delays while attempting to execute queries. Affected customers may encounter query failures.

Incident start time: 17:00 PT August 30, 2022

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