Outage in Snowflake

AWS - US West (Oregon): INC0071534

Resolved Maintenance
November 07, 2022 - Started almost 3 years ago - Lasted about 9 hours
Official incident page

Incident Report

Current status: We're investigating an issue with Snowflake Data Warehouse. We'll provide an update within 60 minutes.
Customer experience: Customers hosted in the specified regions may experience delays while attempting to execute queries. Affected customers may encounter query failures.
Incident start time: 01:08 UTC November 07, 2022

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 11/07/2022 12:45PM

Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.
Customer experience: Affected customers may have encountered query failures. Replication from the region was also impacted.
Incident start time: 01:08 UTC November 07, 2022
Incident end time: 11:47 UTC November 07, 2022
A root cause analysis (RCA) document will be published within seven business days.

MONITORING almost 3 years ago - at 11/07/2022 11:53AM

Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.
Customer experience: Affected customers may have encountered query failures. Replication from the region was also impacted.
Incident start time: 01:08 UTC November 07, 2022
Incident end time: 11:47 UTC November 07, 2022

IDENTIFIED almost 3 years ago - at 11/07/2022 11:29AM

Current status: We've developed, and are testing a fix to restore service. We'll provide another update within 2 hours.
Customer experience: Affected customers may encounter query failures. Replication from the region is also impacted.
Incident start time: 01:08 UTC November 07, 2022

IDENTIFIED almost 3 years ago - at 11/07/2022 08:31AM

Current status: We're continuing to develop and implement a fix to restore service. We'll provide another update within 3 hours.
Customer experience: Affected customers may encounter query failures. Replication from the region is impacted.
Incident start time: 01:08 UTC November 07, 2022

IDENTIFIED almost 3 years ago - at 11/07/2022 06:33AM

Current status: We're continuing to develop and implement a fix to restore service. We'll provide another update within 120 minutes.
Customer experience: Customers hosted in the specified regions may experience delays while attempting to execute queries. Affected customers may encounter query failures.
Incident start time: 01:08 UTC November 07, 2022

IDENTIFIED almost 3 years ago - at 11/07/2022 05:41AM

Current status: We're continuing to develop and implement a fix to restore service. We'll provide another update within 60 minutes.
Customer experience: Customers hosted in the specified regions may experience delays while attempting to execute queries. Affected customers may encounter query failures.
Incident start time: 01:08 UTC November 07, 2022

IDENTIFIED almost 3 years ago - at 11/07/2022 04:37AM

Current status: We've identified the source of the issue, and we're developing and implementing a fix to restore service. We'll provide another update within 60 minutes.
Customer experience: Customers hosted in the specified regions may experience delays while attempting to execute queries. Affected customers may encounter query failures.
Incident start time: 01:08 UTC November 07, 2022

INVESTIGATING almost 3 years ago - at 11/07/2022 03:50AM

Current status: We're investigating an issue with Snowflake Data Warehouse. We'll provide an update within 60 minutes.
Customer experience: Customers hosted in the specified regions may experience delays while attempting to execute queries. Affected customers may encounter query failures.
Incident start time: 01:08 UTC November 07, 2022

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