Outage in Snowflake

4 Deployments Affected: INC0072536

Resolved Minor
November 26, 2022 - Started over 2 years ago - Lasted about 8 hours
Official incident page

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Outage Details

Current status: We've confirmed that this issue impacts service, and we're continuing to investigate to determine the source of the issue. We'll provide another update within 60 minutes.
Customer experience: Customers hosted in the specified regions may experience delays while attempting to access or use Snowflake services and features.
Incident start time: 18:40 UTC November 26, 2022
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 11/27/2022 03:12AM

Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.
Customer experience: Customers hosted in the specified regions may have experienced delays while attempting to access or use Snowflake services and features.
Incident start time: 18:10 UTC November 26, 2022
Incident end time: 23:53 UTC November 26, 2022
A root cause analysis (RCA) document will be published within seven business days.

MONITORING over 2 years ago - at 11/27/2022 12:06AM

Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.
Customer experience: Customers hosted in the specified regions may have experienced delays while attempting to access or use Snowflake services and features.
Incident start time: 18:10 UTC November 26, 2022
Incident end time: 23:53 UTC November 26, 2022

MONITORING over 2 years ago - at 11/27/2022 12:02AM

Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.
Customer experience: Customers hosted in the specified regions may have experienced delays while attempting to access or use Snowflake services and features.
Incident start time: 18:10 UTC November 27, 2022
Incident end time: 23:53 UTC November 26, 2022

IDENTIFIED over 2 years ago - at 11/26/2022 11:05PM

Current status: We've identified the source of the issue, and we're developing and implementing a fix to restore service. We'll provide another update within 60 minutes.
Customer experience: Customers hosted in the specified regions may experience delays while attempting to access or use Snowflake services and features.
Incident start time: 12:40 UTC November 26, 2022

INVESTIGATING over 2 years ago - at 11/26/2022 10:02PM

Current status: We're continuing to investigate the issue with Snowflake Data Cloud. We'll provide another update within 60 minutes.
Customer experience: Customers hosted in the specified regions may experience delays while attempting to access or use Snowflake services and features.
Incident start time: 18:40 UTC November 26, 2022

INVESTIGATING over 2 years ago - at 11/26/2022 09:03PM

Current status: We're continuing to investigate the issue with Snowflake Data Cloud. We'll provide another update within 60 minutes.
Customer experience: Customers hosted in the specified regions may experience delays while attempting to access or use Snowflake services and features.
Incident start time: 18:40 UTC November 26, 2022

INVESTIGATING over 2 years ago - at 11/26/2022 08:01PM

Current status: We're continuing to investigate to determine the source of the issue. We'll provide another update within 60 minutes.
Customer experience: Customers hosted in the specified regions may experience delays while attempting to access or use Snowflake services and features.
Incident start time: 18:40 UTC November 26, 2022

INVESTIGATING over 2 years ago - at 11/26/2022 07:05PM

Current status: We've confirmed that this issue impacts service, and we're continuing to investigate to determine the source of the issue. We'll provide another update within 60 minutes.
Customer experience: Customers hosted in the specified regions may experience delays while attempting to access or use Snowflake services and features.
Incident start time: 18:40 UTC November 26, 2022

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