Outage in Snowflake

AWS - Canada (Central): INC0075067

Resolved Maintenance
January 10, 2023 - Started almost 2 years ago - Lasted about 6 hours
Official incident page

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Outage Details

Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes.
Customer experience: Customers may be unable to create new accounts in the affected region.
Incident start time: 13:24 UTC January 10, 2023
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/10/2023 08:16PM

Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.
Customer experience: Customers may have been unable to create new accounts in the affected region.
Incident start time: 13:24 UTC January 10, 2023
Incident end time: 15:56 UTC January 10, 2023
A root cause analysis (RCA) document will be published within seven business days.

MONITORING almost 2 years ago - at 01/10/2023 04:06PM

Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.
Customer experience: Customers may have been unable to create new accounts in the affected region.
Incident start time: 13:24 UTC January 10, 2023
Incident end time: 15:56 UTC January 10, 2023

IDENTIFIED almost 2 years ago - at 01/10/2023 03:20PM

Current status: We've identified the source of the issue, and we're developing and implementing a fix to restore service. We'll provide another update within 60 minutes.
Customer experience: Customers may be unable to create new accounts in the affected region.
Incident start time: 13:24 UTC January 10, 2023

INVESTIGATING almost 2 years ago - at 01/10/2023 02:22PM

Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes.
Customer experience: Customers may be unable to create new accounts in the affected region.
Incident start time: 13:24 UTC January 10, 2023

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