AWS - Middle East (UAE): INC0152681

Current status: We're continuing to coordinate with our cloud service provider as they troubleshoot the impacting power outage at a primary data center. Elevated connectivity issues and error rates within the region will continue until the power issue has been resolved. While they're working to fully restore power and stabilize the environment, they now expect that this may take a day or more. We will provide our next update within 24 hours.

Customer experience: Customers hosted in the specified regions may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, execute queries, or manage data.

ETA: The third-party platform has advised that it may take a day or more to resolve the issue. In the meantime, we recommend that affected customers using replication initiate their failover procedures.

Incident start time: 12:25 UTC March 01, 2026

Current status: We continue to coordinate with our cloud provider following a power outage at a primary data center. Although we had observed early indicators of recovery, the provider has confirmed additional, ongoing impact that continues to cause elevated connectivity issues and error rates within the region. They continue to actively work on full restoration and environment stability but this is expected to take several hours. We will provide our next update within 6 hours.

Customer experience: Customers hosted in the specified regions may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, execute queries, or manage data.

ETA: The third-party platform has advised that it may take multiple hours to resolve the issue. In the meantime, we recommend that affected customers using replication initiate their failover procedures.

Incident start time: 12:25 UTC March 01, 2026

Current status: We continue to coordinate with our cloud provider following a power outage at a primary data center. While we have observed consistent signs of recovery in several key services, the provider is currently investigating a localized connectivity issues and elevated error rates within the region. Full restoration is expected to take several hours as they work to safely stabilize the environment. We will provide our next update within 6 hours.

Customer experience: Customers hosted in the specified regions may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, execute queries, or manage data.

ETA: The third-party platform has advised that it may take multiple hours to resolve the issue. In the meantime, we recommend that affected customers using replication initiate their failover procedures.

Incident start time: 12:25 UTC March 01, 2026

Current status: We continue to coordinate closely with our cloud provider as they work to resolve a major service disruption caused by a power outage at a primary data center. While we are seeing initial signs of recovery across several services, the provider expects full restoration to take multiple hours as they safely stabilize the environment. We'll provide another update within 6 hours.

Customer experience: Customers hosted in the specified regions may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, execute queries, or manage data.

ETA: The third-party platform has advised that it may take multiple hours to resolve the issue. In the meantime, we recommend that affected customers using replication initiate their failover procedures.

Incident start time: 12:25 UTC March 01, 2026

Current status: We're continuing to coordinate with our third-party cloud platform to develop and implement a fix to restore service. The provider has confirmed that the issue is due to a power disruption, and they expect full recovery to take multiple hours to complete. We'll provide another update within 6 hours.

Customer experience: Customers hosted in the specified regions may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, execute queries, or manage data.

ETA: The third-party platform has advised that it may take multiple hours to resolve the issue. In the meantime, we recommend that affected customers using replication initiate their failover procedures.

Incident start time: 12:25 UTC March 01, 2026

Current status: We're continuing to coordinate with our third-party cloud platform to develop and implement a fix to restore service. We'll provide another update within 4 hours.

Customer experience: Customers hosted in the specified regions may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, execute queries, or manage data.

ETA: The third-party platform has advised that it may take multiple hours to resolve the issue. In the meantime, we recommend that affected customers using replication initiate their failover procedures.

Incident start time: 12:25 UTC March 01, 2026

Current status: We've identified an issue with a third-party cloud platform, and we're coordinating with the provider to develop and implement a fix to restore service. We'll provide another update within 60 minutes.

Customer experience: Customers hosted in the specified regions may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, execute queries, or manage data.

ETA: An ETA is not yet available. We'll provide one as soon as possible. In the meantime, we recommend that affected customers using replication initiate their failover procedures.

Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 30 minutes.

Customer experience: Customers hosted in the specified regions may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, execute queries, or manage data.