Outage in Snowflake

AWS - Canada (Central): INC0076426

Resolved Minor
January 25, 2023 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes.
Customer experience: A subset of customers hosted in the specified regions may be unable to execute queries or may experience delays while executing queries.
Incident start time: 19:00 UTC January 25, 2023
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/25/2023 10:36PM

Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.
Customer experience: A subset of customers hosted in the specified regions may have been unable to execute queries or may have experienced delays while executing queries.
Incident start time: 18:50 UTC January 25, 2023
Incident end time: 21:22 UTC January 25, 2023
A root cause analysis (RCA) document will be published within seven business days.

MONITORING almost 2 years ago - at 01/25/2023 09:57PM

Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.
Customer experience: A subset of customers hosted in the specified regions may have been unable to execute queries or may have experienced delays while executing queries.
Incident start time: 18:50 UTC January 25, 2023
Incident end time: 21:22 UTC January 25, 2023

INVESTIGATING almost 2 years ago - at 01/25/2023 09:09PM

Current status: We've confirmed that this issue impacts service, and we're continuing to investigate to determine the source of the issue. We'll provide another update within 60 minutes.
Customer experience: A subset of customers hosted in the specified regions may be unable to execute queries or may experience delays while executing queries.
Incident start time: 19:00 UTC January 25, 2023

INVESTIGATING almost 2 years ago - at 01/25/2023 08:10PM

Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes.
Customer experience: A subset of customers hosted in the specified regions may be unable to execute queries or may experience delays while executing queries.
Incident start time: 19:00 UTC January 25, 2023

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