Outage in Snowflake

AWS - Europe (London): INC0076930

Resolved Major
January 31, 2023 - Started almost 2 years ago - Lasted about 6 hours
Official incident page

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Outage Details

Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes.
Customer experience: Customers hosted in the specified regions may observe that replication between their accounts is stopped or delayed.
Incident start time: 23:26 UTC January 31, 2023
Components affected
Snowflake Replication
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 02/01/2023 05:55AM

Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.
Customer experience: Customers hosted in the specified regions may have observed that replication between their accounts is stopped or delayed.
Incident start time: 23:26 UTC January 31, 2023
Incident end time: 04:30 UTC February 01, 2023

MONITORING almost 2 years ago - at 02/01/2023 04:30AM

Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.
Customer experience: Customers hosted in the specified regions may have observed that replication between their accounts is stopped or delayed.
Incident start time: 23:26 UTC January 31, 2023
Incident end time: 04:30 UTC February 01, 2023

IDENTIFIED almost 2 years ago - at 02/01/2023 02:32AM

Current status: We've identified the source of the issue, and we're developing and implementing a fix to restore service. We'll provide another update within 120 minutes.
Customer experience: Customers hosted in the specified regions may observe that replication between their accounts is stopped or delayed.
Incident start time: 23:26 UTC January 31, 2023

INVESTIGATING almost 2 years ago - at 02/01/2023 12:54AM

Current status: We're continuing to investigate the issue with Snowflake Data Cloud. We'll provide another update within 120 minutes.
Customer experience: Customers hosted in the specified regions may observe that replication between their accounts is stopped or delayed.
Incident start time: 23:26 UTC January 31, 2023

INVESTIGATING almost 2 years ago - at 01/31/2023 11:59PM

Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes.
Customer experience: Customers hosted in the specified regions may observe that replication between their accounts is stopped or delayed.
Incident start time: 23:26 UTC January 31, 2023

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