Outage in Snowflake

Azure - West US 2 (Washington): INC0085708

Resolved Major
June 02, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

Current status: We've confirmed that this issue impacts service, and we're continuing to investigate to determine the source of the issue. We'll provide another update within 60 minutes.
Customer experience: Customers hosted in the specified regions may be unable to execute queries.
Incident start time: 18:46 UTC June 02, 2023
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/02/2023 08:18PM

Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.
Customer experience: Customers hosted in the specified regions may have been unable to execute queries.
Incident start time: 18:46 UTC June 02, 2023
Incident end time: 19:23 UTC June 02, 2023
Preliminary root cause: A recent change within the Metadata Database infrastructure caused unexpected query processing delays.
A root cause analysis (RCA) document will be published within seven business days.

MONITORING over 1 year ago - at 06/02/2023 07:47PM

Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.
Customer experience: Customers hosted in the specified regions may have been unable to execute queries.
Incident start time: 18:46 UTC June 02, 2023
Incident end time: 19:23 UTC June 02, 2023
Preliminary root cause: A recent change within the Metadata Database infrastructure caused unexpected query processing delays.

INVESTIGATING over 1 year ago - at 06/02/2023 07:14PM

Current status: We've confirmed that this issue impacts service, and we're continuing to investigate to determine the source of the issue. We'll provide another update within 60 minutes.
Customer experience: Customers hosted in the specified regions may be unable to execute queries.
Incident start time: 18:46 UTC June 02, 2023

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