AWS - US East (N. Virginia): INC0104040

Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.
Customer experience: Customers hosted in the specified regions may experience delays while attempting to access or use Snowflake services and features.
Incident start time: 12:10 UTC March 07, 2024
Incident end time: 14:52 UTC March 07, 2024
Preliminary root cause: Our preliminary investigation indicates that an increase in resource utilization caused the metadata database to temporarily enter a degraded state, preventing users from accessing multiple Snowflake services.
A root cause analysis (RCA) document will be published within seven business days.

Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.
Customer experience: Customers hosted in the specified regions may experience delays while attempting to access or use Snowflake services and features.
Incident start time: 12:10 UTC March 07, 2024
Incident end time: 14:52 UTC March 07, 2024
Preliminary root cause: Our preliminary investigation indicates that an increase in resource utilization caused the metadata database to temporarily enter a degraded state, preventing users from accessing multiple Snowflake services.

Current status: We've identified the source of the issue, and we're developing and implementing a fix to restore service. We'll provide another update within 60 minutes.
Customer experience: Customers hosted in the specified regions may experience delays while attempting to access or use Snowflake services and features.
Incident start time: 12:10 UTC March 07, 2024

Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes.
Customer experience: Customers hosted in the specified regions may experience delays while attempting to access or use Snowflake services and features.
Incident start time: 12:10 UTC March 07, 2024