Outage in Snowflake

AWS - US East (N. Virginia): INC0105099

Resolved Major

March 22, 2024 - Started about 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

Current status: We've confirmed that this issue impacts service, and we're continuing to investigate to determine the source of the issue. We'll provide another update within 60 minutes. Customer experience: Customers hosted in the specified regions may be unable to access or use Snowflake services and features using Snowsight.

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 03/22/2024 12:40AM

Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.
Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features using Snowsight.
Incident start time: 23:15 UTC March 22, 2024
Incident end time: 23:34 UTC March 22, 2024
Preliminary root cause: A subset of infrastructure that serves user interface requests became degraded, which prevented affected users from accessing Snowsight.

INVESTIGATING about 2 years ago - at 03/21/2024 11:35PM

Current status: We've confirmed that this issue impacts service, and we're continuing to investigate to determine the source of the issue. We'll provide another update within 60 minutes.
Customer experience: Customers hosted in the specified regions may be unable to access or use Snowflake services and features using Snowsight.

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