Outage in Snowflake

AWS - Europe (Ireland): INC0110247

Resolved Minor
June 18, 2024 - Started 6 months ago - Lasted 30 minutes
Official incident page

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Outage Details

Current status: We're investigating an issue with Snowflake Data Warehouse where customers may experience delays in resuming virtual warehouse services. Multiple Snowflake support teams are engaged to address the issue. We'll provide an update within 60 minutes. Customer experience: Customers hosted in the specified regions may experience delays in resuming warehouse services. Incident start time: 00:08 UTC June 18, 2024
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 06/18/2024 12:51AM

Current status: We've coordinated with our third-party service provider to implement the fix for this issue, and we've monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.
Customer experience: Customers hosted in the specified regions experienced delays in resuming warehouse services.
Incident start time: 00:08 UTC June 18, 2024
Incident end time: 00:33 UTC June 18, 2024
Preliminary root cause: A third-party service provider encountered an internal issue, resulting in delays in cloud service provisioning.
A root cause analysis (RCA) document will be published within ten business days.

INVESTIGATING 6 months ago - at 06/18/2024 12:32AM

Current status: We're investigating an issue with Snowflake Data Warehouse where customers may experience delays in resuming virtual warehouse services. Multiple Snowflake support teams are engaged to address the issue. We'll provide an update within 60 minutes.
Customer experience: Customers hosted in the specified regions may experience delays in resuming warehouse services.
Incident start time: 00:08 UTC June 18, 2024

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